Accessibility Statement

Our Accessibility Commitment

Verano is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Accessibility Standards

We aim to conform to WCAG 2.1 Level AA standards. This includes:

• Providing text alternatives for non-text content
• Ensuring sufficient color contrast
• Making all functionality keyboard accessible
• Providing clear navigation and structure
• Ensuring compatibility with screen readers

Accessibility Features

Navigation

• Consistent navigation throughout the site
• Skip to main content link
• Clear page titles and headings
• Breadcrumb navigation

Content

• Alt text for all product images
• Clear, simple language
• Structured headings (H1-H6)
• Descriptive link text

Interactive Elements

• Keyboard navigation support
• Focus indicators on all interactive elements
• Form labels and error messages
• ARIA labels where appropriate

Assistive Technology Support

Our website is compatible with:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

While we strive for accessibility, some areas may have limitations:

• Some third-party content may not be fully accessible
• Older PDF documents may lack proper tagging
• Some complex personalisation tools may require assistance

Feedback and Contact

We welcome your feedback on the accessibility of Verano. Please let us know if you encounter barriers:

• Email: accessibility@verano.co.uk
• Phone: 0800 123 4567
• Post: Accessibility Team, Verano Gifts Ltd, 123 High Street, London, W1A 1AA

Response Time

We aim to respond to accessibility feedback within 2 working days and resolve identified issues within 10 working days where possible.

Enforcement

If you're not happy with our response, you can contact the Equality and Human Rights Commission (EHRC).

Technical Specifications

This website is built using modern web technologies including:

• Semantic HTML5
• ARIA attributes
• Responsive design
• Progressive enhancement

Continuous Improvement

We regularly test our website with users who have disabilities and use their feedback to improve accessibility. This statement was last updated in January 2025.