Privacy Policy
Last updated: January 2025
1. Information We Collect
Verano Gifts Ltd ("we", "our", "us") collects information you provide directly to us, including when you create an account, make a purchase, or contact us.
- Personal information (name, email, phone number)
- Shipping and billing addresses
- Payment information (processed securely via Shopify)
- Personalisation details for your gifts
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Send marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- Service providers who assist in our operations
- Payment processors for transaction processing
- Delivery partners to fulfill your orders
- Legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
6. Cookies
We use cookies to enhance your browsing experience. See our Cookie Policy for details.
7. Contact Us
For privacy concerns or requests, contact our Data Protection Officer at:
Email: privacy@verano.co.uk
Address: Verano Gifts Ltd, 123 High Street, London, W1A 1AA
8. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or website notice.