Terms & Conditions

1. Agreement to Terms

By accessing or using the Verano website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Use of Website

You may use our website for lawful purposes only. You agree not to use the website:

• In any way that violates applicable laws or regulations
• To transmit harmful or malicious code
• To impersonate others or misrepresent affiliation
• To interfere with the website's operation

3. Products and Personalisation

• All product descriptions and images are for illustration purposes
• Personalised items cannot be returned unless faulty
• We reserve the right to refuse inappropriate personalisation requests
• Colors may vary slightly from screen representations

4. Pricing and Payment

• All prices are in GBP and include VAT where applicable
• We reserve the right to change prices without notice
• Payment is required at the time of order
• We accept major credit cards, PayPal, and other listed methods

5. Orders and Delivery

• Order acceptance is at our discretion
• Delivery times are estimates only
• Risk passes to you upon delivery
• We are not liable for delays outside our control

6. Returns and Refunds

Our returns policy is detailed separately. Key points:

• 30-day return window for non-personalised items
• Items must be unused and in original packaging
• Personalised items only returnable if faulty
• Refunds processed within 5-10 working days

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Verano Gifts Ltd and protected by copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, Verano shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

9. Indemnification

You agree to indemnify and hold Verano harmless from any claims arising from your breach of these terms or violation of any law.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

Verano Gifts Ltd
123 High Street
London, W1A 1AA
Email: legal@verano.co.uk
Company Registration: 12345678